Privacy Notice

The information we learn from customers helps us personalise and continually improve your shopping experience. Here are the types of information we gather.

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your webbrowser accesses www.finefoods24.com. Scroll to the bottom of this page to see examples of the information we receive.

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share information with any other companies or individuals.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information, we may keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in your account preferences.

You provide us with information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product, make an order, provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us), communicate with us by phone, e-mail, or otherwise, complete a questionnaire or a contest entry form, by providing employer, school, or other such information, participate in Discussion Boards, provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number, people to whom purchases have been shipped, including address and phone number, other people, content of reviews and e-mails to us.

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, operating system, and platform, purchase history, the full Uniform Resource Locators (URL) clickstream to, through, and from our webssite, including date and time, cookie number, and products you viewed or searched for.